The Auditor's Office issues the annual Service Efforts and Accomplishments report for the City of Palo Alto. The report is intended to be informational. It provides data about the costs, quality, quantity and timeliness of City services. It includes a variety of comparisons to other cities, and the results of a citizen survey. Our goal is to provide the City Council, staff, and the public with an independent, impartial assessment of past performance to strengthen public accountability, improve government efficiency and effectiveness, and support future decision-making. | Citizen-Centric Report for Fiscal Year 2009
This is Palo Alto's first Citizen-Centric Report (CCR). The CCR is a concise four-page summary of Service Efforts and Accomplishments (SEA) Report highlights, financial data, and an overview of our City's economic outlook. The CCR follows the Association of Government Accountants' recommended report format, designed to be visually appealing and to provide understandable information to the public about the financial condition and performance of our local government. NOTE: In February 2010, Planning revised Palo Alto's daytime population estimate to 110,246.
Item Dated: 01/25/2010 | | |
| City of Palo Alto Service Efforts and Accomplishments Report for Fiscal Year 2009 Annual Report on City Government Performance
City of Palo Alto Service Efforts and Accomplishments Report for Fiscal Year 2009 Annual Report on City Government Performance.
This is the 8th annual Service Efforts and Accomplishments (SEA) Report for the City of Palo Alto. The SEA report also incorporates results from the annual National Citizen Survey™ conducted through the National Research Center. SEA reporting is intended to supplement the City’s financial reports and statements with additional performance data, trends, and comparisons. Our goal is to provide the City Council, staff, and the public with an independent, impartial assessment of past performance to help inform future decisions.
COUNCIL STUDY SESSION DATE: 1/25/2010
Item Dated: 12/14/2009 | | |
| 2007-08 Service Efforts and Accomplishments
Service Efforts and Accomplishments Report 2007-08
This is the City Auditor’s sixth annual Service Efforts and Accomplishments report for the City of Palo Alto. Our goal is to provide the City Council, staff, and the public with an independent, impartial assessment of past performance to help make better decisions about the future. The National Citizen Survey™ (The NCS™) is a collaborative effort between National Research Center, Inc. (NRC) and the International City/County Management Association (ICMA).
Item Dated: 01/26/2009 | | |
| Service Efforts and Accomplishments Report 2006-07
This is the City Auditor’s fifth annual Service Efforts and Accomplishments report for the City of Palo Alto. Our goal is to provide the City Council, staff, and the public with an independent, impartial assessment of past performance to help make better decisions about the future. The National Citizen Survey™ (The NCS™) is a collaborative effort between National Research Center, Inc. (NRC) and the International City/County Management Association (ICMA).
Item Dated: 01/10/2008 | | |
| Service Efforts and Accomplishments Report 2005-2006 with Citizen Survey Results
This is the City Auditor’s fifth annual Service Efforts and Accomplishments report for the City of Palo Alto. Our goal is to provide the City Council, staff, and the public with an independent, impartial assessment of past performance to help make better decisions about the future. The National Citizen Survey™ (The NCS™) is a collaborative effort between National Research Center, Inc. (NRC) and the International City/County Management Association (ICMA).
Item Dated: 12/18/2006 | | |
| Service Efforts and Accomplishments Report 2004-2005 with Citizen Survey Results
This is the City Auditor’s fourth annual Service Efforts and Accomplishments report for the City of Palo Alto. Our goal is to provide the City Council, staff, and the public with an independent, impartial assessment of past performance to help make better decisions about the future. The National Citizen Survey™ (The NCS™) is a collaborative effort between National Research Center, Inc. (NRC) and the International City/County Management Association (ICMA).
Item Dated: 02/01/2006 | | |
| 2003-2004 Citizen Survey Results Appendix A&B
The National Citizen Survey™ (The NCS™) is a collaborative effort between National Research Center, Inc. (NRC) and the International City/County Management Association (ICMA).
Item Dated: 02/07/2005 | | |
| Service Efforts and Accomplishments Report 2003-2004
This is the City Auditor’s third annual Service Efforts and Accomplishments report for the City of Palo Alto. Our goal is to provide the City Council, staff, and the public with an independent, impartial assessment of past performance to help make better decisions about the future.
Item Dated: 02/07/2005 | | |
| Service Efforts and Accomplishments Report 2002-2003 with Citizen Survey Results
This is the City Auditor’s second annual Service Efforts and Accomplishments report for the City of Palo Alto. Our goal is to provide the City Council, staff, and the public with an independent, impartial assessment of past performance to help make better decisions about the future. The National Citizen Survey™ (The NCS™) is a collaborative effort between National Research Center, Inc. (NRC) and the International City/County Management Association (ICMA).
Item Dated: 01/01/2004 | | |
| Service Efforts and Accomplishments Report 2001-2002
This is the City Auditor’s first annual Service Efforts and Accomplishments report for the City of Palo Alto. Our goal is to provide the City Council, staff, and the public with an independent, impartial assessment of past performance to help make better decisions about the future.
Item Dated: 01/01/2003 | | |
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