Your Utilities Bill Rates
The rates for residential customers for utilities charges are available at this location. Connection fee rate schedules are also available on this page.
The Utility Users Tax remains at 5% of electricity, gas and water charges.
For FAQs about rate changes click here.
For more information on utility rates, please visit or call the Customer Service Center at (650) 329-2161.
For more information on energy and water rebates to help you reduce your usage and your bill, call Utility Marketing Services at (650) 329-2241 or look on-line at www.cityofpaloalto.org/ResRebate